Push Notifications
Notifications
Classroom Hero may send in-app notifications to students through our web-based platform. Important Note: Students cannot sign into our mobile apps and will never receive push notifications on mobile devices. All notifications are delivered exclusively as in-app notifications when students are actively using the Classroom Hero platform through their web browser.
Before sending any in-app notifications to a child, we rely on teachers to provide necessary parental consent under COPPA (acting as the agent of the parent and consenting on their behalf) when they set up the child's Student Account. Since all Student Accounts are created exclusively by teachers using our classroom management system, parental consent for in-app notifications is obtained through the school consent process.
Types of In-App Notifications
We send in-app notifications to students in the following circumstances:
Reward Notifications: When a student completes a teacher-defined Action and earns points, they receive an in-app notification confirming their reward and the points earned.
Marketplace Notifications: When a teacher sells an item to a student from the virtual marketplace, or when a teacher approves a student's "request to buy" purchase, the student receives an in-app notification confirming the transaction.
Achievement Notifications: Students may receive in-app notifications for reaching certain milestones, such as leveling up, finding treasure chests in the Mysteria game, or earning Power Tokens.
Class Goal Updates: Students may receive notifications about progress toward Class Goals or when Class Goals are achieved.
These in-app notifications are designed to enhance student engagement with the educational gamification features and provide immediate feedback on their classroom activities and achievements.
Teacher and School Control
Teachers maintain full control over student notifications and can:
Adjust notification settings for their classroom
Turn off specific types of notifications if desired
Monitor and manage how students receive feedback through the platform
Since all notifications are delivered through our web-based platform during active use, students will only see these notifications when they are logged into Classroom Hero through their teacher's classroom code.
Opting Out of Notifications
If you are a teacher, school administrator, or parent of a child and no longer want these in-app notifications to be sent, you can:
Contact the child's teacher to adjust classroom notification settings
Contact us directly at [privacy@classroomhero.com] to discuss notification preferences
Teachers can modify notification settings through their dashboard at any time
Device and Platform Limitations
Unlike traditional push notifications that appear on mobile devices even when apps are closed, Classroom Hero's in-app notifications:
Only appear when students are actively using the platform
Are delivered through the web browser interface
Do not require device-level notification permissions
Cannot be sent to mobile devices since students cannot access mobile apps
Do not collect or store device tokens for push notification services
Summary
Classroom Hero sends in-app notifications only through our web-based platform when students are actively using the service. Students cannot access mobile apps and will never receive mobile push notifications. All notifications are controlled by teachers through the school consent process under COPPA, and teachers can adjust or disable notification settings at any time. Parents can contact us or their child's teacher to modify notification preferences.