What information does Classroom Hero collect? – Classroom Hero

What information does Classroom Hero collect?

We collect two types of information about you: (1) information that you voluntarily provide us by using the Service (described below under "Information You Provide to Us") and (2) information collected automatically as result of your use of the Service (described below under "Information We Collect Automatically"). The types and amounts of information collected will vary depending on whether you are signed up as a teacher, School Leader, or parent and how you use Classroom Hero.

Basically,

Classroom Hero asks for some information directly from teachers, School Leaders, and parents (such as account information), and also collects some information automatically (such as crash reports when errors occur) in order to provide you with the best possible Classroom Hero experience.

Information You Provide To Us

We ask for and collect the following personal information about you when you use the Service. This information is necessary either for the adequate performance of the contract between you and us, for our legitimate interest in being able to provide and improve the Service, or to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

There are currently three categories of users on our Service: teachers, School Leaders, and parents. We describe the information collected from students in our Children's Privacy Policy. For other users, we collect and store the following types of information from each type of user:

School Use

Account Sign-up and Profile Information

To create a Classroom Hero account as a teacher, School Leader, or parent, you may be asked to provide some basic information such as your first and last name, email address, password, and an optional profile photo. As a teacher or School Leader, you may be asked to provide school verification information to help us verify your identity and enhance our security.

Teacher Accounts:

First and last name

Email address for account access and communication

Password for account security

Optional profile photo

School information for verification purposes

School Leader Accounts:

First and last name

Email address for account access

Password for account security

School information and verification details

Authority to purchase teacher seats

Parent Accounts:

First and last name

Email address for account verification

Password for account security

Relationship to student (when linking to student accounts)

School Information and Class Setup

If you are a teacher or School Leader, as part of the profile information you provide, you may choose to associate your account with a school. Teachers will provide:

Class Information:

Class name or subject area

Student names (first and last names as entered by teacher)

Class codes for student access

Grade level or subject information

Student Management:

Individual student records created by teachers

Student roster management

Classroom codes for student login access

Gamification and Reward System Data

Teachers create and manage the core gamification features:

Actions and Rewards:

Custom "Actions" defined by teachers (behaviors or achievements to reward)

Point values assigned to each Action

Descriptions and criteria for earning rewards

Records of when students complete Actions and earn points

Virtual Marketplace:

Items created by teachers for their virtual classroom store

Item descriptions, point costs, and availability settings

Purchase configurations (immediate, manual approval, or request-based)

Transaction records and purchase history

Class Goals:

Long-term objectives set by teachers for the entire class

Progress tracking toward collaborative achievements

Goal descriptions and requirements

AI Tool Usage

Teachers may use AI-powered tools to enhance their classroom management:

AI-Generated Content:

Inputs provided by teachers to generate quizzes and assignments

Educational content creation requests

Quiz questions and answer choices generated by AI

Assignment prompts and educational activities

Administrative AI Tools:

Roster management assistance

Classroom organization tools

Educational content suggestions

Points and Progress Tracking

Feedback and Recognition:

Points awarded to students through teacher-defined Actions

Comments and notes associated with point awards

Progress tracking for individual students and class-wide metrics

Achievement milestones and level progression

Analytics and Reporting:

Class performance statistics

Student engagement metrics

Usage patterns and platform analytics

Export capabilities for educational records

Parent Information (Limited Features)

Account Linking:

Basic profile information when linked to student accounts

Relationship verification to student

Contact information for account notifications

Student Progress Viewing:

Access to basic student progress information

Points earned and avatar customizations

General educational activity completion status

Important Note: Unlike comprehensive educational platforms, Classroom Hero does not currently include:

Parent-to-teacher messaging or communication features

Parent-controlled reward systems or point awarding

Detailed academic performance tracking

Social features or parent communities

Information We Collect Automatically

When you use the Service, we (or our service providers) may use various technologies that automatically record or collect certain information from your browser or your device about the services you use and how you use them. This information is necessary given our legitimate interest in being able to provide and improve the Service.

The technologies and information we automatically collect include:

Device Information

We collect device-specific information such as:

Device type, brand, and operating system

Hardware version and settings

Browser type and language settings

Device identifiers for technical support

Crash reports and error logs to improve platform stability

Server Log Information

Like most online services, we automatically collect and store certain information in our server logs:

IP addresses (automatically deleted after six months)

Feature usage and platform interactions

Error reports and technical diagnostics

Analytics and Usage Data

Product Events: We collect information about how the platform is used:

Feature interactions and button clicks

Time spent on different platform areas

Quiz completions and marketplace transactions

Avatar customizations and game progress

Performance Monitoring:

Platform load times and performance metrics

Error rates and system stability measurements

User engagement patterns and feature adoption

Third-Party Analytics Services

We use limited third-party services to improve our platform:

PostHog: Anonymous analytics data to understand platform usage and improve functionality

Google Analytics: Basic usage statistics and performance metrics

Important Privacy Protection: All student data shared with analytics services is anonymized and cannot be traced back to individual students.

Local Storage and Session Management

Temporary Data Storage:

JWT tokens for secure session management (automatically expire)

Basic preference settings and platform configurations

Important: We do not store student data in browser LocalStorage

No Tracking or Advertising

What We Don't Collect:

We do not use advertising cookies or tracking technologies

We do not collect precise location data from any users

We do not share data with advertising networks or data brokers

We do not track users across other websites or platforms

Data We Do NOT Collect

Sensitive Information:

Social Security numbers or government identification

Precise location or GPS data

Financial information (except teacher subscription payments through Stripe)

Health or medical information

Demographic data (age, race, gender, etc.)

Academic Records:

Official grades or test scores from school systems

Standardized test results

Formal academic transcripts

Social and Communication Data:

Social media profiles or connections

Personal communications outside our platform

Contact lists or address books

Basically,

We ask you for different types of information based on who you are (teacher, School Leader, or parent) and which Classroom Hero features you use. Teachers provide the most information since they create and manage classrooms, while parents have limited viewing access to their child's basic progress. We collect minimal automatic information focused on platform improvement and security, with strong protections for student privacy.